Supervisor-Image Review in Staten Island at PRWT Services

Date Posted: 9/17/2021

Job Snapshot

Job Description

As one of the nation’s premier minority-owned companies, we are a high performance provider of business process solutions, facilities management and infrastructure support services to government and commercial markets.

Summary of responsibilities:

•Responsible for the direct oversight of activity associated with the collection, processing
and evaluation of information related to the Image Review/Violations functions
for New York E-ZPass project.

•Supervise daily operations of the Image Review/Violations area and monitor daily work flow

•Work closely with the client and act as a liaison between the various departments associated with Image Review

•Accountable for daily production reports, and exhibit the ability to generate reports

•Supervising personnel ensuring that they are properly trained in their duties and responsibilities.

•Monitor weekly hours, overtime, vacation, sick pay and incentives and prepare payroll for submission.

•Coordinate employee vacations to ensure staffing levels are maintained and fill in if necessary.

•Oversee daily overtime and justifications.

•Monitor attendance.

•Ensures that all documentation, training forms are completed and placed in employee files.

•Communicate daily with client and Project Manager.

•Audit images processed by Image Review Reports.

•Prepare employee performance appraisals.
•Enforce company procedures and policies.

•Monitor new employee performance.
•Assist with special projects assigned by Project Manager.

Additional requirements:
High School Diploma or Equivalency

•Ability to successfully operate in a high paced production environment

•Ability to provide leadership, motivation, training, and coaching to staff members

•Excellent attendance and a high degree of confidentiality and reliability

•Possess excellent organizational skills and is proactive in achieving department goals

•Must be computer literate

•Strong organizational skills, attention to detail, and record keeping

•Ability to evaluate staff and perform annual appraisals

•Ability to report production results to senior management

•Strong oral and written communication skills

•Must be able to work in a fast paced environment

We proactively offer employment and advancement opportunities for individuals from all backgrounds. By engaging in a diverse workforce and using a diverse groups of suppliers, we position ourselves to successfully compete in a 21st Century global economy.