SUMMARY
Supervisor is responsible for supervising and coordinating activities of the Cashiering locations within the guidelines of the contract and under the leadership of the Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Prepares work schedule to expedite workflow
Handles escalated issues
Follows up on requests from clients to implement new procedures
Assigns duties and examines work for accuracy
Assist and provide input to manager with hiring and termination
Responsible for coaching, counseling, and /or corrective actions of staff
Responsible for staff training
Assist staff with job duties when needed
Motivate staff and participate in departmental goals
Communicate with client in absence of Manager
Balances all daily transaction
Completes weekly payroll
Completes daily, weekly, and monthly reports
Prepare monthly schedule
Approve and/or deny vacation requests
Other duties as assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School diploma or general education degree (GED)
Possess at least three (3) years prior experience in the performance of cashiering functions
Possess at least two years previous supervisory/management experience; or equivalent combination of education and experience
LANGUAGE SKILLS
Ability to read, write, and understand English
Excellent oral and written communication skills
Proven ability to manage and provide leadership
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide.
Ability to calculate figures and amounts such as discounts and interest.
Ability to compute rate, ration and percent.
REASONING ABILITY
Ability to define, as well as solve problems, collect data, establish facts and draw valid conclusions.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
___% Standing_85_% Sitting___% Lifting
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
